Eight Mile Plains Physiotherapy

Patient Claims

Private insurance
  • At EMPphysio, we understand the importance of making the process of using your private health insurance as seamless and stress-free as possible. We are fully capable and easy to work with when it comes to processing private insurance claims for physiotherapy, podiatry, and remedial massage services. Our goal is to make the entire experience smooth for you.

    We are connected to HICAPS, allowing us to directly bill your private health fund for physiotherapy, podiatry, and remedial massage services. This means you can avoid the hassle of submitting claims on your own and get your benefits applied immediately.

    Additionally, we are preferred providers for several health funds, including Medibank Private’s Member’s Choice, BUPA’s Member’s First, and HBF’s More for Muscle program. Clients with these health funds are eligible to receive maximum benefits from their insurance coverage when visiting our clinic for physiotherapy, podiatry, or remedial massage treatments.

    Please note that each health fund policy has a different structure of coverage, so we recommend checking your level of cover directly with your insurer to ensure you are receiving the full benefits available to you. We’re here to assist you with any questions or concerns, making the process as straightforward as possible.

Medicare Claim
  • Medicare Services at EMPphysio

    At EMPphysio, we are committed to providing accessible and affordable healthcare services through Medicare. We strive to make the Medicare claim process as straightforward as possible, ensuring a smooth and hassle-free experience for our patients.

    We proudly accept Medicare Enhanced Primary Care (EPC) plans, which your GP can organize for you. The EPC plan allows for up to 5 treatments per calendar year, covering both physiotherapy and podiatry services. Whether you require physiotherapy for musculoskeletal conditions or podiatry care for foot health, we’re here to support your needs.

    Our team is capable and easy to deal with when it comes to Medicare claims. All we require is adequate documentation from your GP, and we’ll take care of the rest. We’ll handle the claim directly with Medicare, making the process as seamless as possible. Please note that a set gap fee applies for each treatment under the EPC plan.

    If you’re looking to use your EPC plan for physiotherapy or podiatry services, contact us today to get started. We’re here to help you with all your healthcare needs and ensure that the claims process is clear and efficient.

Workcover
  • At our clinic, we make the WorkCover claim process as straightforward and stress-free as possible. We understand that dealing with WorkCover can sometimes be daunting, but we’re here to guide you every step of the way. Our team is fully qualified and experienced in handling WorkCover claims, and we work closely with Case Managers to ensure your claim is processed smoothly and efficiently.

    All our practitioners, including our physiotherapists and podiatrist, are trained to work with WorkCover, ensuring that you receive expert care throughout your recovery journey. We only require adequate documentation to begin the process, and once you provide your claim number at your appointment, we’ll handle the rest. Our clinic will directly invoice the insurance company, so you don’t need to worry about any administrative hassles.

    We are committed to making your recovery as easy as possible, and that includes offering no gap fees for WorkCover patients. This means you can focus on getting better without the added worry of out-of-pocket expenses. Let us take care of the paperwork, so you can focus on what matters most—your recovery.

CTP (Compulsory Third Party)
  • CTP Claims Made Simple at Our Physiotherapy and Podiatry Clinic

    Navigating the CTP (Compulsory Third Party) claims process can feel overwhelming, but at our clinic, we’re here to make it as straightforward as possible. Whether you’re recovering from a car accident or dealing with injuries covered under a CTP claim, our experienced team is ready to help.

    We are capable, professional, and easy to deal with. All we need from you is the adequate documentation to get started. Once you’ve completed your initial assessment with us, we’ll handle the rest.

    Here’s how it works:

    Initial Assessment: We’ll evaluate your injuries and create a tailored treatment plan to support your recovery.

    Treatment Plan Submission: We’ll submit the treatment plan directly to your insurer for approval.

    Streamlined Payments: Once your treatment is approved, we’ll handle all payment transactions with your third-party insurer directly. You can focus entirely on your recovery without worrying about administrative hassles.

    Our goal is to provide exceptional care while removing unnecessary stress from the claims process. Let us take care of the paperwork so you can concentrate on getting back to doing the things you love.

    Book your assessment today and let us support you on your journey to recovery!

DVA (Department Veterans’ Affairs)
  • DVA Services at Our Physiotherapy and Podiatry Clinic

    At our clinic, we are proud to support veterans and their families through the Department of Veterans’ Affairs (DVA). Our team is experienced in working with DVA patients and is committed to providing seamless and professional care. We pride ourselves on being capable, efficient, and easy to deal with, ensuring you receive the best service with minimal hassle.

    DVA Eligibility and Benefits

    If you hold a Gold Card, you are entitled to treatment for any condition. If you hold a White Card, your treatments will cover specific accepted conditions. For all DVA cardholders, we offer consultations with direct billing to DVA, meaning there are no out-of-pocket expenses for eligible services.

    What You Need to Get Started

    To access physiotherapy or podiatry treatments under DVA, please bring D109 referral form from your GP.

    There is no limit to the number of treatments available under this referral, allowing us to provide ongoing care tailored to your needs.

    We are here to make the process as smooth as possible, so you can focus on your health and well-being. If you have any questions or need further assistance, feel free to contact our friendly team. We’re here to help!

NDIS (National Disability Insurance Scheme)
  • At our physiotherapy and podiatry clinic, we proudly support participants of the National Disability Insurance Scheme (NDIS). Our experienced team is well-versed in working with NDIS clients, ensuring a seamless and stress-free experience for both participants and their families.

    We understand the importance of clear and straightforward communication, which is why we strive to make the process as simple as possible. All we require is adequate documentation to get started, and our team will handle the rest with efficiency and care.

    Whether you need physiotherapy, podiatry, or remedial massage services under the NDIS, you can trust us to provide tailored, high-quality care that aligns with your goals. With a focus on community health and empowerment, we’re here to help you thrive. Reach out to us today and experience the difference of working with a capable, approachable team.

Third Party Claim
  • Aged Care, Nursing Home, and Private WorkCover Services

    At our physiotherapy and podiatry clinic, we specialize in providing expert care for aged care facilities, nursing homes, and private WorkCover cases. Our team is experienced, professional, and committed to making the process as smooth as possible for all parties involved.

    We pride ourselves on being easy to work with, offering flexible solutions tailored to the needs of our patients and their care providers. Whether it’s addressing mobility challenges, managing chronic pain, or facilitating post-injury recovery, we deliver high-quality, evidence-based care to help individuals regain independence and improve their quality of life.

    To ensure timely and effective service, all we require is adequate documentation. Once this is in place, you can count on our capable team to handle the rest with precision and care.

    Partner with us for reliable support in aged care, nursing home, and WorkCover services. Together, we’ll help build stronger, healthier communities.

Patients and health Practitioners